At Lincoln Casino we take the protection of your personal information very seriously. We are committed to handling all data with care and in line with applicable privacy standards so that you can enjoy our games with confidence.
The Information We Collect
When you join us we gather details during the sign-up process to create and maintain your account. This includes basic personal information such as your name, date of birth and contact details. To meet our compliance obligations we may also request verification documents, often referred to as KYC materials, which help confirm your identity and address.
Financial information is collected when you make deposits or request withdrawals. We use this data solely to process transactions through the payment methods available on our platform. We do not collect any information that is not necessary for these purposes.
How We Use Your Data
Your information allows us to manage your account smoothly and to process any withdrawals you request. We also use it to prevent fraud and to meet our legal responsibilities, including checks required by anti-money laundering rules.
From time to time we may send you information about new games or promotions. You can opt out of these messages at any time by adjusting your preferences or by contacting us directly. We never use your data for purposes you have not agreed to.
Data Sharing & Third Parties
We do not sell player data to any third parties. Information is only shared when it is essential for the operation of our casino. This may include game providers who power our slots and tables, payment processors who handle deposits and withdrawals, and regulatory bodies connected to our licence.
Any partner we work with is bound by strict confidentiality agreements. They receive only the minimum data required to perform their service and must follow the same high standards we set for ourselves.
Data Security & Retention
We protect your information with technical measures including SSL encryption and secure servers. Access to personal data is limited to authorised staff who need it to carry out their roles.
We keep records only for as long as required by law or by our regulatory body. This period is determined by anti-money laundering requirements and other legal obligations. Once the retention period ends we delete or anonymise the data in a secure manner.
Your Privacy Rights & Contact Info
You have the right to access the data we hold about you, to request corrections where needed, and to ask for deletion of your information, subject to any legal limits that apply. If you wish to exercise these rights please get in touch with our privacy team.
To contact our Data Protection Officer or to raise any questions about this policy, use the Contact Support option available in your account or on our website. You can also review and update your data preferences directly through Manage Account Settings.